Knowledge-based responses and simple ticket actions in EV Pulse AI: what does this AI read, and can you turn it off?

Checked on November 5, 2026 by verification chain vchain-1

Whether it is on by default is not yet verified; whether it can be turned off is not yet verified.

The facts, edition by edition

	All editions
What the AI does	Reply “Réponses contextualisées basées sur la connaissance et actions simples sur les tickets” “Knowledge-based responses and simple ticket actions” [2] dated copy
Model	Not yet verified
What it reads	Tickets, Documents “Knowledge-based responses and simple ticket actions” “Connects to EVSM, SharePoint, Google Drive, …” [1] dated copy
Where the data goes	Not yet verified
Trains on your data	Not yet verified
On by default	Not yet verified
Can be turned off	Not yet verified
Billing	Not yet verified
Feature type	Not yet verified
Frameworks the catalog links to it	Not yet verified

What the AI does: Reply “Réponses contextualisées basées sur la connaissance et actions simples sur les tickets” “Knowledge-based responses and simple ticket actions” [2] dated copy
Model: Not yet verified
What it reads: Tickets, Documents “Knowledge-based responses and simple ticket actions” “Connects to EVSM, SharePoint, Google Drive, …” [1] dated copy
Where the data goes: Not yet verified
Trains on your data: Not yet verified
On by default: Not yet verified
Can be turned off: Not yet verified
Billing: Not yet verified
Feature type: Not yet verified
Frameworks the catalog links to it: Not yet verified

Linked frameworks will appear once the reference set is published.

No change since first publication.

This fact sheet says nothing about your setup: the free readout, in French for now, reads it in your tools.