Microsoft Contact Center Intelligence
All editions
- What the AI does
- Reply
- Model
- Not yet verified
- What it reads
- Customer data
- Where the data goes
- Not yet verified
- Trains on your data
- Not yet verified
- On by default
- Not yet verified
- Billing
- Metered: 0.01 EUR
- Frameworks the catalog links to it
- Not yet verified
- Sources and date
- Partner Center, October 2026 announcements, Microsoft, October 22, 2026
- Azure Retail Prices API, Copilot Credit en euros, Microsoft, October 22, 2026