One-click qualification in GLPI AI: what does this AI read, and can you turn it off?

All editions

What the AI does

Sort “Classer : suggérer la catégorie, l'impact et l'urgence.” “With the "Run automatically" option, they run every time an ITIL item is created and overwrite any pre-filled value.” “Classify: suggest category, impact and urgency.” “a ticket's category, urgency and impact can be suggested automatically.” “One-click qualification: a ticket's category, urgency and impact can be suggested automatically.” [2] dated copy

Model

Not documented by the vendor “Cette FAQ ne cite volontairement ni noms de modèles ni prix : ils changent régulièrement.” [2] dated copy

What it reads

Tickets “With the "Run automatically" option, they run every time an ITIL item is created and overwrite any pre-filled value.” “a ticket's category, urgency and impact can be suggested automatically.” “One-click qualification: a ticket's category, urgency and impact can be suggested automatically.” [1] dated copy

Where the data goes

Not yet verified

Trains on your data

Not yet verified

On by default

No “Avec l'option « Exécuter automatiquement », elles s'exécutent à chaque création d'élément ITIL et écrasent toute valeur préremplie.” [2] dated copy

Can be turned off

Yes “Avec l'option « Exécuter automatiquement », elles s'exécutent à chaque création d'élément ITIL et écrasent toute valeur préremplie.” “With the "Run automatically" option, they run every time an ITIL item is created and overwrite any pre-filled value.” [2] dated copy

Billing

Not yet verified

Feature type

Not yet verified

Frameworks the catalog links to it

Not yet verified