Chat in GLPI AI: what does this AI read, and can you turn it off?
Checked on November 5, 2026 by verification chain vchain-1
Whether it is on by default is not yet verified; whether it can be turned off is not yet verified.
The facts, edition by edition
| All editions | |
|---|---|
| What the AI does | Two vendor statements
|
| Model | Not documented by the vendor “Cette FAQ ne cite volontairement ni noms de modèles ni prix : ils changent régulièrement.” [2] dated copy |
| What it reads | Tickets “Si l'option « Exposer les outils MCP au chat » est activée, il peut lire, rechercher et mettre à jour les données GLPI.” “Chat: an assistant that can read, search and update GLPI data through MCP tools.” “If the "Expose MCP tools to chat" option is enabled, it can read, search and update GLPI data.” “The assistant reads the item's content using GLPI's internal tools, builds its answer from that specific context and streams the result back to you.” [2] dated copy |
| Where the data goes | Not yet verified |
| Trains on your data | Not yet verified |
| On by default | Not yet verified |
| Can be turned off | Not yet verified |
| Billing | Not yet verified |
| Feature type | Not yet verified |
| Frameworks the catalog links to it | Not yet verified |
All editions
- What the AI does
- Two vendor statements
- Act “Chat: an assistant that can read, search and update GLPI data through MCP tools.” [1]
- Reply “An interactive virtual assistant is now available from tickets, assets and knowledge base articles.” [3]
- Model
- Not documented by the vendor “Cette FAQ ne cite volontairement ni noms de modèles ni prix : ils changent régulièrement.” [2] dated copy
- What it reads
- Tickets “Si l'option « Exposer les outils MCP au chat » est activée, il peut lire, rechercher et mettre à jour les données GLPI.” “Chat: an assistant that can read, search and update GLPI data through MCP tools.” “If the "Expose MCP tools to chat" option is enabled, it can read, search and update GLPI data.” “The assistant reads the item's content using GLPI's internal tools, builds its answer from that specific context and streams the result back to you.” [2] dated copy
- Where the data goes
- Not yet verified
- Trains on your data
- Not yet verified
- On by default
- Not yet verified
- Can be turned off
- Not yet verified
- Billing
- Not yet verified
- Feature type
- Not yet verified
- Frameworks the catalog links to it
- Not yet verified
To turn it off
- All editions: Not yet verified
Frameworks the catalog links to it
Linked frameworks will appear once the reference set is published.
- All editions: Not yet verified
Sources
- GLPI AI, Teclib', November 5, 2026
- GLPI IA, Teclib', November 5, 2026
- GLPI AI 2.0 Plugin: AI Assistant for ITSM, BYOK & MCP, Teclib', November 5, 2026
Change log
No change since first publication.
This fact sheet says nothing about your setup: the free readout, in French for now, reads it in your tools.