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MCP server in GLPI AI: what does this AI read, and can you turn it off?

Checked on November 5, 2026 by verification chain vchain-1

Whether it is on by default is not yet verified; it can be turned off.

The facts, edition by edition

All editions
What the AI doesTwo vendor statements
  • Search “Ils permettent à GLPI de récupérer des informations depuis des sources externes, comme une base de connaissances ou la documentation interne de l'entreprise.” [2]
  • Act “This allows external MCP clients (such as Claude Desktop, VS Code and others) to interact directly with your GLPI instance to meet your automation needs.” [3]
dated copy
ModelNot yet verified
What it readsTwo vendor statements
  • Tickets, Other data “The plugin is an MCP server.” [1]
  • Tickets “Rights: the profile must have the "MCP" right, and the AI acts as that user, no more and no less.” [1]
dated copy
Where the data goesNot yet verified
Trains on your dataNot yet verified
On by defaultNot yet verified
Can be turned offYes “Vous pouvez les désactiver ou les supprimer.” [2] dated copy
BillingNot yet verified
Feature typeNot yet verified
Frameworks the catalog links to itNot yet verified

All editions

What the AI does
Two vendor statements
  • Search “Ils permettent à GLPI de récupérer des informations depuis des sources externes, comme une base de connaissances ou la documentation interne de l'entreprise.” [2]
  • Act “This allows external MCP clients (such as Claude Desktop, VS Code and others) to interact directly with your GLPI instance to meet your automation needs.” [3]
dated copy
Model
Not yet verified
What it reads
Two vendor statements
  • Tickets, Other data “The plugin is an MCP server.” [1]
  • Tickets “Rights: the profile must have the "MCP" right, and the AI acts as that user, no more and no less.” [1]
dated copy
Where the data goes
Not yet verified
Trains on your data
Not yet verified
On by default
Not yet verified
Can be turned off
Yes “Vous pouvez les désactiver ou les supprimer.” [2] dated copy
Billing
Not yet verified
Feature type
Not yet verified
Frameworks the catalog links to it
Not yet verified

To turn it off

  • All editions: Yes “Vous pouvez les désactiver ou les supprimer.” [2] dated copy

Frameworks the catalog links to it

Linked frameworks will appear once the reference set is published.

  • All editions: Not yet verified

Sources

  1. GLPI AI, Teclib', November 5, 2026
  2. GLPI IA, Teclib', November 5, 2026
  3. GLPI AI 2.0 Plugin: AI Assistant for ITSM, BYOK & MCP, Teclib', November 5, 2026

Change log

No change since first publication.

This fact sheet says nothing about your setup: the free readout, in French for now, reads it in your tools.

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