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MCP server (Model Context Protocol) in GLPI AI: what does this AI read, and can you turn it off?

Checked on November 5, 2026 by verification chain vchain-1

This AI is not on by default; whether it can be turned off is not yet verified.

The facts, edition by edition

All editions
What the AI doesAct “L'IA obtient : recherche, lecture d'un élément, lecture des suivis, lecture des résumés, recherche par le sens, création, mise à jour, suppression.” “The AI gets: search, read item, read followups, read summaries, search by meaning, create, update, delete.” “This allows external MCP clients (such as Claude Desktop, VS Code and others) to interact directly with your GLPI instance to meet your automation needs.” “The tools used by GLPI's internal assistant are also exposed through a built-in MCP server.” [2] dated copy
ModelNot documented by the vendor “Cette FAQ ne cite volontairement ni noms de modèles ni prix : ils changent régulièrement.” [2] dated copy
What it readsTickets “L'IA obtient : recherche, lecture d'un élément, lecture des suivis, lecture des résumés, recherche par le sens, création, mise à jour, suppression.” “The AI gets: search, read item, read followups, read summaries, search by meaning, create, update, delete.” [2] dated copy
Where the data goesNot yet verified
Trains on your dataNot yet verified
On by defaultNo “Si l'option « Exposer les outils MCP au chat » est activée, il peut lire, rechercher et mettre à jour les données GLPI.” [2] dated copy
Can be turned offNot yet verified
BillingNot yet verified
Feature typeNot yet verified
Frameworks the catalog links to itNot yet verified

All editions

What the AI does
Act “L'IA obtient : recherche, lecture d'un élément, lecture des suivis, lecture des résumés, recherche par le sens, création, mise à jour, suppression.” “The AI gets: search, read item, read followups, read summaries, search by meaning, create, update, delete.” “This allows external MCP clients (such as Claude Desktop, VS Code and others) to interact directly with your GLPI instance to meet your automation needs.” “The tools used by GLPI's internal assistant are also exposed through a built-in MCP server.” [2] dated copy
Model
Not documented by the vendor “Cette FAQ ne cite volontairement ni noms de modèles ni prix : ils changent régulièrement.” [2] dated copy
What it reads
Tickets “L'IA obtient : recherche, lecture d'un élément, lecture des suivis, lecture des résumés, recherche par le sens, création, mise à jour, suppression.” “The AI gets: search, read item, read followups, read summaries, search by meaning, create, update, delete.” [2] dated copy
Where the data goes
Not yet verified
Trains on your data
Not yet verified
On by default
No “Si l'option « Exposer les outils MCP au chat » est activée, il peut lire, rechercher et mettre à jour les données GLPI.” [2] dated copy
Can be turned off
Not yet verified
Billing
Not yet verified
Feature type
Not yet verified
Frameworks the catalog links to it
Not yet verified

To turn it off

  • All editions: Not yet verified

Frameworks the catalog links to it

Linked frameworks will appear once the reference set is published.

  • All editions: Not yet verified

Sources

  1. GLPI AI, Teclib', November 5, 2026
  2. GLPI IA, Teclib', November 5, 2026
  3. GLPI AI 2.0 Plugin: AI Assistant for ITSM, BYOK & MCP, Teclib', November 5, 2026

Change log

No change since first publication.

This fact sheet says nothing about your setup: the free readout, in French for now, reads it in your tools.

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