MCP server (Model Context Protocol) in GLPI AI: what does this AI read, and can you turn it off?
Checked on November 5, 2026 by verification chain vchain-1
This AI is not on by default; whether it can be turned off is not yet verified.
The facts, edition by edition
| All editions | |
|---|---|
| What the AI does | Act “L'IA obtient : recherche, lecture d'un élément, lecture des suivis, lecture des résumés, recherche par le sens, création, mise à jour, suppression.” “The AI gets: search, read item, read followups, read summaries, search by meaning, create, update, delete.” “This allows external MCP clients (such as Claude Desktop, VS Code and others) to interact directly with your GLPI instance to meet your automation needs.” “The tools used by GLPI's internal assistant are also exposed through a built-in MCP server.” [2] dated copy |
| Model | Not documented by the vendor “Cette FAQ ne cite volontairement ni noms de modèles ni prix : ils changent régulièrement.” [2] dated copy |
| What it reads | Tickets “L'IA obtient : recherche, lecture d'un élément, lecture des suivis, lecture des résumés, recherche par le sens, création, mise à jour, suppression.” “The AI gets: search, read item, read followups, read summaries, search by meaning, create, update, delete.” [2] dated copy |
| Where the data goes | Not yet verified |
| Trains on your data | Not yet verified |
| On by default | No “Si l'option « Exposer les outils MCP au chat » est activée, il peut lire, rechercher et mettre à jour les données GLPI.” [2] dated copy |
| Can be turned off | Not yet verified |
| Billing | Not yet verified |
| Feature type | Not yet verified |
| Frameworks the catalog links to it | Not yet verified |
All editions
- What the AI does
- Act “L'IA obtient : recherche, lecture d'un élément, lecture des suivis, lecture des résumés, recherche par le sens, création, mise à jour, suppression.” “The AI gets: search, read item, read followups, read summaries, search by meaning, create, update, delete.” “This allows external MCP clients (such as Claude Desktop, VS Code and others) to interact directly with your GLPI instance to meet your automation needs.” “The tools used by GLPI's internal assistant are also exposed through a built-in MCP server.” [2] dated copy
- Model
- Not documented by the vendor “Cette FAQ ne cite volontairement ni noms de modèles ni prix : ils changent régulièrement.” [2] dated copy
- What it reads
- Tickets “L'IA obtient : recherche, lecture d'un élément, lecture des suivis, lecture des résumés, recherche par le sens, création, mise à jour, suppression.” “The AI gets: search, read item, read followups, read summaries, search by meaning, create, update, delete.” [2] dated copy
- Where the data goes
- Not yet verified
- Trains on your data
- Not yet verified
- On by default
- No “Si l'option « Exposer les outils MCP au chat » est activée, il peut lire, rechercher et mettre à jour les données GLPI.” [2] dated copy
- Can be turned off
- Not yet verified
- Billing
- Not yet verified
- Feature type
- Not yet verified
- Frameworks the catalog links to it
- Not yet verified
To turn it off
- All editions: Not yet verified
Frameworks the catalog links to it
Linked frameworks will appear once the reference set is published.
- All editions: Not yet verified
Sources
- GLPI AI, Teclib', November 5, 2026
- GLPI IA, Teclib', November 5, 2026
- GLPI AI 2.0 Plugin: AI Assistant for ITSM, BYOK & MCP, Teclib', November 5, 2026
Change log
No change since first publication.
This fact sheet says nothing about your setup: the free readout, in French for now, reads it in your tools.