Quick actions in GLPI AI: what does this AI read, and can you turn it off?

All editions

What the AI does

Two vendor statements

• Analyze “They are the suggestions offered when you open a new chat: explain this ticket, analyze root causes, assess risks, improve this article, suggest a solution, write a reply to the requester.” [1]
• Act “One-click quick actions let you launch common requests directly:” [3]

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Model

Not documented by the vendor “Cette FAQ ne cite volontairement ni noms de modèles ni prix : ils changent régulièrement.” “Chaque action peut imposer un autre fournisseur et un autre modèle.” [2] dated copy

What it reads

Two vendor statements

• Tickets, Documents “Chacune a son propre prompt, son icône et son contexte (ticket, problème, base de connaissances, etc.).” [2]
• Tickets “Each one has its own prompt, icon and context (ticket, problem, knowledge base, etc.)” [1]

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Where the data goes

Not yet verified

Trains on your data

Not yet verified

On by default

Not yet verified

Can be turned off

Not yet verified

Billing

Not yet verified

Feature type

Not yet verified

Frameworks the catalog links to it

Not yet verified