Semantic search in GLPI AI: what does this AI read, and can you turn it off?
Checked on November 5, 2026 by verification chain vchain-1
This AI is not on by default; it can be turned off.
The facts, edition by edition
| All editions | |
|---|---|
| What the AI does | Search “La recherche par le sens dans le chat et pour les IA externes.” “Elle indexe vos tickets et vos articles de la base de connaissances sous forme de vecteurs.” “Search by meaning in the chat and for external AIs.” “It indexes your tickets and knowledge base articles as vectors.” “This enables efficient semantic search and displays related tickets or knowledge base articles” [2] dated copy |
| Model | Not documented by the vendor “Cette FAQ ne cite volontairement ni noms de modèles ni prix : ils changent régulièrement.” [2] dated copy |
| What it reads | Two vendor statements
|
| Where the data goes | Not yet verified |
| Trains on your data | Not yet verified |
| On by default | No “Cette étape peut être ignorée lors de la configuration et faite plus tard.” “You can skip this step during setup and configure it later.” [2] dated copy |
| Can be turned off | Yes “Cette étape peut être ignorée lors de la configuration et faite plus tard.” “You can skip this step during setup and configure it later.” [2] dated copy |
| Billing | Not yet verified |
| Feature type | Not yet verified |
| Frameworks the catalog links to it | Not yet verified |
All editions
- What the AI does
- Search “La recherche par le sens dans le chat et pour les IA externes.” “Elle indexe vos tickets et vos articles de la base de connaissances sous forme de vecteurs.” “Search by meaning in the chat and for external AIs.” “It indexes your tickets and knowledge base articles as vectors.” “This enables efficient semantic search and displays related tickets or knowledge base articles” [2] dated copy
- Model
- Not documented by the vendor “Cette FAQ ne cite volontairement ni noms de modèles ni prix : ils changent régulièrement.” [2] dated copy
- What it reads
- Two vendor statements
- Tickets “It indexes your tickets and knowledge base articles as vectors.” [1]
- Tickets, Documents “Search by meaning in the chat and for external AIs.” [1]
- Where the data goes
- Not yet verified
- Trains on your data
- Not yet verified
- On by default
- No “Cette étape peut être ignorée lors de la configuration et faite plus tard.” “You can skip this step during setup and configure it later.” [2] dated copy
- Can be turned off
- Yes “Cette étape peut être ignorée lors de la configuration et faite plus tard.” “You can skip this step during setup and configure it later.” [2] dated copy
- Billing
- Not yet verified
- Feature type
- Not yet verified
- Frameworks the catalog links to it
- Not yet verified
To turn it off
- All editions: Yes “Cette étape peut être ignorée lors de la configuration et faite plus tard.” “You can skip this step during setup and configure it later.” [2] dated copy
Frameworks the catalog links to it
Linked frameworks will appear once the reference set is published.
- All editions: Not yet verified
Sources
- GLPI AI, Teclib', November 5, 2026
- GLPI IA, Teclib', November 5, 2026
- GLPI AI 2.0 Plugin: AI Assistant for ITSM, BYOK & MCP, Teclib', November 5, 2026
Change log
No change since first publication.
This fact sheet says nothing about your setup: the free readout, in French for now, reads it in your tools.