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GLPI-AI in GLPI AI: what does this AI read, and can you turn it off?

Checked on November 5, 2026 by verification chain vchain-1

Whether it is on by default is not yet verified; whether it can be turned off is not yet verified.

The facts, edition by edition

All editions
What the AI doesSummarize “This is the assistant that reads your GLPI instance; it’s the language model.” “In automatic mode, the summary is refreshed every time the item is updated or a followup is added.” “This plugin adds the ability to summarize the timeline items of tickets using the Open AI API.” [1] dated copy
ModelNot documented by the vendor “Cette FAQ ne cite volontairement ni noms de modèles ni prix : ils changent régulièrement.” [2] dated copy
What it readsTickets “This is the assistant that reads your GLPI instance; it’s the language model.” “In automatic mode, the summary is refreshed every time the item is updated or a followup is added.” “This plugin adds the ability to summarize the timeline items of tickets using the Open AI API.” [1] dated copy
Where the data goesNot yet verified
Trains on your dataNot yet verified
On by defaultNot yet verified
Can be turned offNot yet verified
BillingMetered “Il n'a pas de prix propre pour l'usage de l'IA : le coût est celui du fournisseur choisi.” “It has no price of its own for AI usage: the cost is the one charged by the provider you choose.” [2] dated copy
Feature typeNot yet verified
Frameworks the catalog links to itNot yet verified

All editions

What the AI does
Summarize “This is the assistant that reads your GLPI instance; it’s the language model.” “In automatic mode, the summary is refreshed every time the item is updated or a followup is added.” “This plugin adds the ability to summarize the timeline items of tickets using the Open AI API.” [1] dated copy
Model
Not documented by the vendor “Cette FAQ ne cite volontairement ni noms de modèles ni prix : ils changent régulièrement.” [2] dated copy
What it reads
Tickets “This is the assistant that reads your GLPI instance; it’s the language model.” “In automatic mode, the summary is refreshed every time the item is updated or a followup is added.” “This plugin adds the ability to summarize the timeline items of tickets using the Open AI API.” [1] dated copy
Where the data goes
Not yet verified
Trains on your data
Not yet verified
On by default
Not yet verified
Can be turned off
Not yet verified
Billing
Metered “Il n'a pas de prix propre pour l'usage de l'IA : le coût est celui du fournisseur choisi.” “It has no price of its own for AI usage: the cost is the one charged by the provider you choose.” [2] dated copy
Feature type
Not yet verified
Frameworks the catalog links to it
Not yet verified

To turn it off

  • All editions: Not yet verified

Frameworks the catalog links to it

Linked frameworks will appear once the reference set is published.

  • All editions: Not yet verified

Sources

  1. GLPI AI, Teclib', November 5, 2026
  2. GLPI IA, Teclib', November 5, 2026
  3. GLPI AI Plugin: artificial intelligence integrated into GLPI, Teclib', November 5, 2026

Change log

No change since first publication.

This fact sheet says nothing about your setup: the free readout, in French for now, reads it in your tools.

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