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Writing assistant in GLPI AI: what does this AI read, and can you turn it off?

Checked on November 5, 2026 by verification chain vchain-1

Whether it is on by default is not yet verified; whether it can be turned off is not yet verified.

The facts, edition by edition

All editions
What the AI doesWrite “Contenu : résumer, traduire, assistant de rédaction.” “Ce sont des aides à la rédaction, regroupées par catégorie :” “They are writing aids, grouped by category:” “Content: summarize, translation, writing assistant.” “When writing, a dedicated icon in the TinyMCE editor lets you rework your text immediately:” “a dedicated icon in the TinyMCE editor lets you rework your text immediately:” [2] dated copy
ModelNot documented by the vendor “Cette FAQ ne cite volontairement ni noms de modèles ni prix : ils changent régulièrement.” [2] dated copy
What it readsTickets “They are writing aids, grouped by category:” “Include context: lets the AI read the current item and its followups through MCP tools.” [1] dated copy
Where the data goesNot yet verified
Trains on your dataNot yet verified
On by defaultNot yet verified
Can be turned offNot yet verified
BillingNot yet verified
Feature typeNot yet verified
Frameworks the catalog links to itNot yet verified

All editions

What the AI does
Write “Contenu : résumer, traduire, assistant de rédaction.” “Ce sont des aides à la rédaction, regroupées par catégorie :” “They are writing aids, grouped by category:” “Content: summarize, translation, writing assistant.” “When writing, a dedicated icon in the TinyMCE editor lets you rework your text immediately:” “a dedicated icon in the TinyMCE editor lets you rework your text immediately:” [2] dated copy
Model
Not documented by the vendor “Cette FAQ ne cite volontairement ni noms de modèles ni prix : ils changent régulièrement.” [2] dated copy
What it reads
Tickets “They are writing aids, grouped by category:” “Include context: lets the AI read the current item and its followups through MCP tools.” [1] dated copy
Where the data goes
Not yet verified
Trains on your data
Not yet verified
On by default
Not yet verified
Can be turned off
Not yet verified
Billing
Not yet verified
Feature type
Not yet verified
Frameworks the catalog links to it
Not yet verified

To turn it off

  • All editions: Not yet verified

Frameworks the catalog links to it

Linked frameworks will appear once the reference set is published.

  • All editions: Not yet verified

Sources

  1. GLPI AI, Teclib', November 5, 2026
  2. GLPI IA, Teclib', November 5, 2026
  3. GLPI AI 2.0 Plugin: AI Assistant for ITSM, BYOK & MCP, Teclib', November 5, 2026

Change log

No change since first publication.

This fact sheet says nothing about your setup: the free readout, in French for now, reads it in your tools.

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