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Agentic search in ZoomMate: what does this AI read, and can you turn it off?

Checked on October 31, 2026 by verification chain vchain-1

Whether it is on by default is not yet verified; whether it can be turned off is not yet verified.

The facts, edition by edition

All editions
What the AI doesSearch “finds answers across Zoom, the web, and your connected enterprise systems (Salesforce, Jira, Slack, ServiceNow, Workday, Google, and Microsoft apps), returning synthesized, cited responses rather than a list of links” “Agentic search (10 total files and 3 meetings)” “Search transcripts, chats, docs, contacts, and other Zoom content to quickly find past conversations and insights.” [2] dated copy
ModelNot yet verified
What it readsTwo vendor statements
  • Meetings, Documents, Other data “Search transcripts, chats, docs, contacts, and other Zoom content to quickly find past conversations and insights.” [3]
  • Documents, Meetings “Search transcripts, chats, docs, contacts, and other Zoom content to quickly find past conversations and insights.” [3]
dated copy
Where the data goesNot yet verified
Trains on your dataNo “Zoom does not use any customer audio, video, chat, screen sharing, attachments, or other communications-like customer content (such as poll results, whiteboard, and reactions) to train Zoom’s or its third-party artificial intelligence models.” “Zoom does not use any customer audio, video, chat, screen sharing, attachments, or other communications-like customer content (such as poll results, whiteboard, and reactions) to train Zoom's or its third-party artificial intelligence models.” [1] dated copy
On by defaultNot yet verified
Can be turned offNot yet verified
BillingNot yet verified
Feature typeNot yet verified
Frameworks the catalog links to itNot yet verified

All editions

What the AI does
Search “finds answers across Zoom, the web, and your connected enterprise systems (Salesforce, Jira, Slack, ServiceNow, Workday, Google, and Microsoft apps), returning synthesized, cited responses rather than a list of links” “Agentic search (10 total files and 3 meetings)” “Search transcripts, chats, docs, contacts, and other Zoom content to quickly find past conversations and insights.” [2] dated copy
Model
Not yet verified
What it reads
Two vendor statements
  • Meetings, Documents, Other data “Search transcripts, chats, docs, contacts, and other Zoom content to quickly find past conversations and insights.” [3]
  • Documents, Meetings “Search transcripts, chats, docs, contacts, and other Zoom content to quickly find past conversations and insights.” [3]
dated copy
Where the data goes
Not yet verified
Trains on your data
No “Zoom does not use any customer audio, video, chat, screen sharing, attachments, or other communications-like customer content (such as poll results, whiteboard, and reactions) to train Zoom’s or its third-party artificial intelligence models.” “Zoom does not use any customer audio, video, chat, screen sharing, attachments, or other communications-like customer content (such as poll results, whiteboard, and reactions) to train Zoom's or its third-party artificial intelligence models.” [1] dated copy
On by default
Not yet verified
Can be turned off
Not yet verified
Billing
Not yet verified
Feature type
Not yet verified
Frameworks the catalog links to it
Not yet verified

To turn it off

  • All editions: Not yet verified

Frameworks the catalog links to it

Linked frameworks will appear once the reference set is published.

  • All editions: Not yet verified

Sources

  1. Models, Processing, Storage, and Usage, Zoom, October 31, 2026
  2. Meet ZoomMate: Zoom's next chapter in AI, Zoom, October 31, 2026
  3. Meet ZoomMate, your AI teammate, Zoom, October 31, 2026

Change log

No change since first publication.

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