Explain an issue or a procedure in GLPI AI: what does this AI read, and can you turn it off?

All editions

What the AI does

Analyze “Ce sont les suggestions proposées à l'ouverture d'un nouveau chat : expliquer ce ticket, analyser les causes racines, évaluer les risques, améliorer cet article, suggérer une solution, rédiger une réponse au demandeur.” “They are the suggestions offered when you open a new chat: explain this ticket, analyze root causes, assess risks, improve this article, suggest a solution, write a reply to the requester.” “Explain an issue or a procedure.” [2] dated copy

Model

Not documented by the vendor “Cette FAQ ne cite volontairement ni noms de modèles ni prix : ils changent régulièrement.” [2] dated copy

What it reads

Two vendor statements

• Tickets “Each one has its own prompt, icon and context (ticket, problem, knowledge base, etc.)” [1]
• Tickets, Documents “The assistant reads the item's content using GLPI's internal tools, builds its answer from that specific context and streams the result back to you.” [3]

dated copy

Where the data goes

Not yet verified

Trains on your data

Not yet verified

On by default

Not yet verified

Can be turned off

Not yet verified

Billing

Not yet verified

Feature type

Not yet verified

Frameworks the catalog links to it

Not yet verified