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GLPI AI: its AI features, one fact sheet each.

Checked on November 5, 2026 by verification chain vchain-1

Linked frameworks will appear once the reference set is published.

Batch processing

All editions

What the AI does
Summarize
Model
Not yet verified
What it reads
Tickets
Where the data goes
Not yet verified
Trains on your data
Not yet verified
On by default
No
Billing
Metered
Frameworks the catalog links to it
Not yet verified
Sources and date

Chat

All editions

What the AI does
Two vendor statements: Act; Reply
Model
Not documented by the vendor
What it reads
Tickets
Where the data goes
Not yet verified
Trains on your data
Not yet verified
On by default
Not yet verified
Billing
Not yet verified
Frameworks the catalog links to it
Not yet verified
Sources and date

Classify

All editions

What the AI does
Sort
Model
Not documented by the vendor
What it reads
Tickets
Where the data goes
Not yet verified
Trains on your data
Not yet verified
On by default
Not yet verified
Billing
Not yet verified
Frameworks the catalog links to it
Not yet verified
Sources and date

Classer

All editions

What the AI does
Sort
Model
Not documented by the vendor
What it reads
Tickets
Where the data goes
Not yet verified
Trains on your data
Not yet verified
On by default
Not yet verified
Billing
Not yet verified
Frameworks the catalog links to it
Not yet verified
Sources and date

Prepare a draft reply

All editions

What the AI does
Reply
Model
Not documented by the vendor
What it reads
Tickets
Where the data goes
Not yet verified
Trains on your data
Not yet verified
On by default
Not yet verified
Billing
Not yet verified
Frameworks the catalog links to it
Not yet verified
Sources and date

Explain an issue or a procedure

All editions

What the AI does
Analyze
Model
Not documented by the vendor
What it reads
Two vendor statements: Tickets; Tickets, Documents
Where the data goes
Not yet verified
Trains on your data
Not yet verified
On by default
Not yet verified
Billing
Not yet verified
Frameworks the catalog links to it
Not yet verified
Sources and date

MCP server (Model Context Protocol)

All editions

What the AI does
Act
Model
Not documented by the vendor
What it reads
Tickets
Where the data goes
Not yet verified
Trains on your data
Not yet verified
On by default
No
Billing
Not yet verified
Frameworks the catalog links to it
Not yet verified
Sources and date

MCP server

All editions

What the AI does
Two vendor statements: Search; Act
Model
Not yet verified
What it reads
Two vendor statements: Tickets, Other data; Tickets
Where the data goes
Not yet verified
Trains on your data
Not yet verified
On by default
Not yet verified
Billing
Not yet verified
Frameworks the catalog links to it
Not yet verified
Sources and date

Quick actions

All editions

What the AI does
Two vendor statements: Analyze; Act
Model
Not documented by the vendor
What it reads
Two vendor statements: Tickets, Documents; Tickets
Where the data goes
Not yet verified
Trains on your data
Not yet verified
On by default
Not yet verified
Billing
Not yet verified
Frameworks the catalog links to it
Not yet verified
Sources and date

Related content

All editions

What the AI does
Search
Model
Not documented by the vendor
What it reads
Two vendor statements: Tickets; Tickets, Documents
Where the data goes
Not yet verified
Trains on your data
Not yet verified
On by default
No
Billing
Not yet verified
Frameworks the catalog links to it
Not yet verified
Sources and date

Dictation (speech to text)

All editions

What the AI does
Write
Model
Not documented by the vendor
What it reads
Not yet verified
Where the data goes
Not yet verified
Trains on your data
Not yet verified
On by default
Not yet verified
Billing
Not yet verified
Frameworks the catalog links to it
Not yet verified
Sources and date

Résumés

All editions

What the AI does
Summarize
Model
Not documented by the vendor
What it reads
Tickets
Where the data goes
Not yet verified
Trains on your data
Not yet verified
On by default
Not yet verified
Billing
Not yet verified
Frameworks the catalog links to it
Not yet verified
Sources and date

GLPI-AI

All editions

What the AI does
Summarize
Model
Not documented by the vendor
What it reads
Tickets
Where the data goes
Not yet verified
Trains on your data
Not yet verified
On by default
Not yet verified
Billing
Metered
Frameworks the catalog links to it
Not yet verified
Sources and date

Summarize

All editions

What the AI does
Summarize
Model
Not yet verified
What it reads
Tickets
Where the data goes
Not yet verified
Trains on your data
Not yet verified
On by default
Not yet verified
Billing
Not yet verified
Frameworks the catalog links to it
Not yet verified
Sources and date

Translation

All editions

What the AI does
Write
Model
Not documented by the vendor
What it reads
Not yet verified
Where the data goes
Not yet verified
Trains on your data
Not yet verified
On by default
Not yet verified
Billing
Metered
Frameworks the catalog links to it
Not yet verified
Sources and date

Voice dictation

All editions

What the AI does
Write
Model
Not yet verified
What it reads
Not yet verified
Where the data goes
Not yet verified
Trains on your data
Not yet verified
On by default
Not yet verified
Billing
Not yet verified
Frameworks the catalog links to it
Not yet verified
Sources and date

Writing assistant

All editions

What the AI does
Write
Model
Not documented by the vendor
What it reads
Tickets
Where the data goes
Not yet verified
Trains on your data
Not yet verified
On by default
Not yet verified
Billing
Not yet verified
Frameworks the catalog links to it
Not yet verified
Sources and date

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