Your payment reminders, step by step.
At each step, the tool, what its vendor documents about its AI, and what is already paid for, included, to buy or to build. A standard process, deduced: yours is confirmed with you.
The steps
- Tracking due dates and likely late payments. The tool. Dynamics 365 Business Central. What the vendor documents. The late payment prediction extension predicts whether late payments are to be expected (according to Microsoft's documentation, read on 10/16/2026). The edition. Access to the prediction web services is included in the Business Central subscription (according to Microsoft's documentation, read on 10/16/2026). The mode. Native. Who decides. The head of collections. What is measured. Usage of this function, before and after: how many people use it and how often.
- Reminder by email. The tool. Microsoft 365. What the vendor documents. In preview, among the intended uses of the finance agent in Outlook, collections coordinators use it to compose the content of emails to customers about collections matters, with generative AI (according to Microsoft's documentation, read on 10/16/2026). The edition. Two statements from the vendor: When the tenant administrator installs the add-in, the public preview license entitles the tenant to use the finance agent (according to Microsoft's documentation, read on 10/16/2026). To use this capability, the environment must be in the US region; preview features are not meant for production use and may have restricted functionality (according to Microsoft's documentation, read on 10/16/2026). The mode. Through an agent. Who decides. The head of collections. What is measured. Usage of this function, before and after: how many people use it and how often.
- Answering the customer’s questions. The tool. Microsoft 365. What the vendor documents. In preview, the finance agent in Outlook uses generative AI to produce a draft reply from the body of the email received, after a prompt entered by the user (according to Microsoft's documentation, read on 10/16/2026). The edition. Two statements from the vendor: When the tenant administrator installs the add-in, the public preview license entitles the tenant to use the finance agent (according to Microsoft's documentation, read on 10/16/2026). To use this capability, the environment must be in the US region; preview features are not meant for production use and may have restricted functionality (according to Microsoft's documentation, read on 10/16/2026). The mode. Through an agent. Who decides. The head of collections. What is measured. Usage of this function, before and after: how many people use it and how often.
In your readout
In your company, each step is marked: already paid for, included in what you have, to buy, or to build.
The combination of tools
This page follows Microsoft 365 and Dynamics 365 Business Central. Microsoft 365 carries 2 steps: reminder by email and answering the customer’s questions. Dynamics 365 Business Central carries 1 step: tracking due dates and likely late payments. Each capability comes from the vendor’s documentation, with its date.
With Ojja
- With the free readout. For the steps that go through Microsoft 365: what you already pay for, and what is turned on at your company.
- In Ojja Watch. The process marked step by step, kept up to date with your tools, and each step that changes measured before and after.
- With a partner. The process adapted to your company: they propose, you decide.
What Ojja never does
- Ojja builds nothing and does not choose a vendor for you: it records what each one documents.
- A step that the vendor does not document is not shown; nothing is written from memory.
- Never a promised saving: a count before, a count after.
- Ojja does not say whether a use is permitted: it gives the facts, and the points to review with your counsel.
Ojja does not provide legal advice: it records and documents; how the law applies to your situation is for your counsel to determine.
Checked on 10/16/2026. A standard process is deduced: it is confirmed with a person in your company, or your partner. A step the vendor does not document is not shown.